Why is my order delayed?

At Conguitos, we know how exciting it is to wait for a package—especially when it’s for your little one! 🎁

We always do our best to deliver your order on time, but sometimes unexpected situations can cause slight delays. These might happen when:

  • Your order was placed during a sales event or promotional period 🛍️

  •  It was made on a public holiday in Spain or over the weekend (when our warehouse colleagues are taking a well-deserved break)🌞

  • There are external factors affecting the delivery service 🚚

You can check the status of your order anytime through your tracking link—it’s the fastest way to stay updated! 💌

If you have any doubts or need help, our customer care team is here for you. Thanks for your patience and for trusting Conguitos! 💛🧸

June 11, 2025